this is a template set of

Terms & Conditions for Counsellors and Therapists

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Please check your inbox for an email containing a link to access your GoogleDoc template. You can also access your template directly by clicking the link below.

When you open the template, you have 'Viewer' access to the GoogleDoc. This means that you cannot amend the template directly - you need to make a copy first. When you make the copy, you'll be given the option to select 'Copy comments and suggestions' – you will need to select this option to ensure you have access to the drafting notes. We've included a screenshot here to guide you.

This template is intended for...

...Counsellors and Therapists providing their services to the public. It is designed to be easily adapted for:

- All types of counselling and therapy
- Online counselling and therapy, as well as in-person consultations
This template contains the essential terms to protect both you and your clients including (amongst other things):
  • Your client’s obligations to disclose to you all relevant health and medical information
  • No guarantee that your client will obtain a particular result from engaging your services
  • Clauses dealing with cancellations and late arrivals
  • Disclaimer regarding any testimonials that appear on your website
  • Clause making clear that your services are not a substitute for medical advice
  • Clause limiting your liability to the extent permitted by law (including your liability for adverse outcomes, and for loss and damage to any client property)
  • Clause allowing you to terminate the contract due to inappropriate client conduct
  • Clause dealing with your unavailability for reasons beyond your control
  • Clauses protecting yours and your client’s confidential information
  • GDPR / data protection (including sensitive and special category data)
  • Clause stating that you do not provide an emergency service
  • Cancellations, in accordance with the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013
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The template includes comprehensive drafting notes to help you adapt the template for your business

terms of purchase
1. You are purchasing a template set of T&Cs. Your purchase does not create a solicitor-client relationship and the template does not constitute legal advice.
2. When you purchase this template, you will be sent a link to download a copy.  By purchasing the template, you expressly agree to receive the download immediately, and you will lose your right to cancel and your right to a refund.
3. For further information, please see our Digital Downloads Terms & Conditions.
4. If you are unsure whether this template is suitable for your business, please contact us before purchasing at
5. This template has been drafted in accordance with English law. It may not be suitable for use in other jurisdictions, and you should check with a locally-qualified lawyer in your jurisdiction