this is a template for

E-Commerce T&Cs

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Please check your inbox for an email containing a link to access your GoogleDoc template. You can also access your template directly by clicking the link below.

When you open the template, you have 'Viewer' access to the GoogleDoc. This means that you cannot amend the template directly - you need to make a copy first. When you make the copy, you'll be given the option to select 'Copy comments and suggestions' – you will need to select this option to ensure you have access to the drafting notes. We've included a screenshot here to guide you.

This template is intended for...

...businesses offering products (including goods, services or digital products) for sale via their websites.
This template contains the essential terms to protect both you and your clients, including (amongst other things):
  • The information you are required to give consumers under the Consumer Protection Legislation
  • Terms required by law relating to the 14 day statutory ‘cooling off’ period
  • Terms relating to delivery, price and payment
  • Customer’s right to cancel
  • Clause limiting your customer’s right to cancel and obtain a refund (to the extent permitted by law)
  • Your right to terminate the contract
  • Data protection clause 
  • Limitation of your liability to the extent permitted by law
Write your awesome label here.

The template includes comprehensive drafting notes to help you adapt the template for your business

terms of purchase
1. You are purchasing a template contract.  Your purchase does not create a solicitor-client relationship and the template does not constitute legal advice.
2. When you purchase this template, you will be sent a link to download a copy.  By purchasing the template, you expressly agree to receive the download immediately, and you will lose your right to cancel and your right to a refund.
3. For further information, please see our Digital Downloads Terms & Conditions.
4. If you are unsure whether this template is suitable for your business, please contact us before purchasing at
5. This template has been drafted in accordance with English law. It may not be suitable for use in other jurisdictions, and you should check with a locally-qualified lawyer in your jurisdiction